How can we help?
Short, plain guides for musicians using AnyRequests. Search for what you need, or browse by topic.
Getting started
What AnyRequests is, setting up, and your first gig.
Your page
Your name, link, colours, logo and photo, and how the page looks to the audience.
Songs and lists
Adding songs, importing a list, songbooks and chart links.
- Ways to add songs to your list
- Importing a list and checking it
- When an import fails
- Build my list, twenty at a time
- Chart links and the Chords button
- Chords open on the wrong song
- Songbooks
- Let AI build a songbook
- Duplicates and tidied songs
- Send your list to someone
- Worth learning
- Most requested, and hiding a song
Request settings
What the audience can ask for, request limits, private gigs and handover.
Running a gig
Going live, the live screen, room controls and ending a gig.
Tips, payouts and fees
Stripe, what AnyRequests takes, when you get paid and refunds.
- Setting up Stripe so you can be tipped
- Why Stripe asks me to sign in again
- What a tip is, and what it is not
- Who pays the fee on a tip
- What AnyRequests takes
- When you get paid
- Why does my payout say Stripe and not AnyRequests?
- Reading Overview, All tips and Documents
- Refunding a tip
- You owe Stripe money
- Turning tips off
- Tip alerts
- What happens if Stripe is not connected at a gig
Print pack
Posters, table cards and business cards with your code on.
Your figures and venues
The dashboard, past gigs, venues and venue data.
The audience's side
What your audience sees, how requests and votes work, and tipping.
Troubleshooting
Emails that do not arrive, the code will not scan, buttons missing, and more.
- My confirmation email has not arrived
- My password reset email has not arrived
- Stripe's email has not arrived
- Notifications are not arriving
- My tip button is not showing
- Apple Pay or Google Pay is missing when tipping
- A request did not appear on my live screen
- The app is stuck or out of date
- The payments panel will not open
- Stripe verification is not going through
- The venue or location is wrong
- My printed code does not scan
- I cannot sign in
- The QR code will not scan
Account and privacy
Email and password, your data, and closing your account.
Reference
Standard and Pro, supported phones, the glossary and how to reach us.