What happens to the audience's names
A name typed into Who's it for is seen by you, and by the next act if a request is passed on. It is deleted three hours after the gig ends.
The short answer
The audience never signs up, so AnyRequests never asks who they are or for an email address. The only thing they type about themselves is the optional name in Who's it for? (optional). It holds up to 24 characters. Leave it blank and no name is stored.
The page tells them: Adding a name is optional. It's shown to the artist only, never on this page. If the request may be passed to the next act, the page footer tells them so.
Who can see the name
- You can, on your screen, next to the request.
- The next act can, but only if you did not get to the request, and another act goes live at the same venue within three hours of you finishing (or is already playing when you finish). It has to be a public gig, with sharing switched on for both acts. The request page then tells the audience: If we don't play it, it may be passed on, with any name you added, if someone is on after. Private gigs never pass anything on.
- Nobody else. No other musician can see it.
If a tip came from the same phone, your screen can show it with the name they gave, for example "£5 just came in from Sarah". AnyRequests does not record a name, email or card with the tip itself.
When the name is deleted
The name is deleted three hours after the gig ends. A job that runs every ten minutes removes it. If the request was passed on, the next act's copy is deleted three hours after their gig ends.
One exception. If you report a request, the song, the name and your reason are kept for twelve months so that AnyRequests can read them. You can report during the gig and for three hours after it ends.
What stays
The song, the date, the phone's device code and the fact that someone asked for it stay. That is your history of what your audiences asked for. There is no date on which it is deleted.
The device code is a random code the phone's browser keeps. It is not a name, a number or a card. It is how one phone counts as one vote and how a block works. Nobody, including you, is shown the code itself.
Payments are different. A record of each tip is kept for seven years because of tax rules.
Do not type a child's full name
The privacy policy asks the audience not to. You may want to say so at a school or family event.
The full wording is in the privacy policy.